Problem Note 52696: SAS® Deployment Backup and Recovery tool reports "Error message: Could not archive backup" and fails to back up the SAS® Content Server
 |  |  |  |
When you run an ad hoc (unscheduled) backup, or when a regularly scheduled backup runs, the SAS Deployment Backup and Recovery tool might send an email or return command-line output with the following error:
Operation Status : FAIL Error message: Could not archive backup.
The problem occurs if the central vault location is not defined in SAS® 9.4M1 and the SAS Content Server is cluster-enabled. This is because the SAS Deployment Backup and Recovery tool requires a central vault location to back up the SAS Content Server in SAS 9.4M1 when it is cluster-enabled, even if a central vault location is not defined during deployment using the SAS® Deployment Wizard.
By default during deployment, a central vault location is not defined and the SAS Content Server is cluster-enabled. Accepting the SAS Deployment Wizard defaults would result in this error message.
To resolve the issue, specify a central vault location. For instructions, see the section "Specifying or Changing a Central Vault Location" in Chapter 29 of the SAS® 9.4 Intelligence Platform System Administration Guide.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Deployment Backup and Recovery Tool | Microsoft® Windows® for x64 | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 |
| Solaris for x64 | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| Linux for x64 | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| HP-UX IPF | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 9.4_M1 | 9.4_M2 | 9.4 TS1M1 | 9.4 TS1M2 | ||